FAQ:
Q1: Is your company a factory or trading company?
A: Our company is a professional manufacturer, committed to delivering excellence.
Q2: Can I have a sample order for the Epidural kit?
A: Yes, we warmly welcome sample orders to test and verify the quality. If possible, please provide your DHL, FedEx, or *** account details.
Regarding the courier cost: You can arrange an RPI (Remote Pick-Up) service with FedEx, UPS, DHL, or *** to collect the samples, or inform us of your DHL collection account. You can then pay the freight directly to your local carrier company.
Q3: What about the lead time?
A: Sample preparation takes 3-5 days. For mass production, the time required varies from 15 to 30 days, depending on the order quantity.
Q4: Do you have any MOQ limit for the Epidural kit?
A: Yes, the MOQ is 2000pcs (excluding samples). Sample orders can be paid via PayPal.
Q5: How do you ship the goods and how long does it take to arrive?
A: We usually ship via DHL, UPS, FedEx, or ***, which typically takes 3-5 days to arrive. We also offer airline and sea shipping options.
Q6: How should I proceed with an order for the Epidural kit?
A: Firstly, let us know your requirements.
Secondly, we will provide a quotation based on your specifications.
Thirdly, you confirm the samples and place a deposit for the formal order.
Fourthly, we arrange production.
Q7: Is it OK to print my logo on the packaging?
A: Absolutely. Please inform us formally before production, and confirm the design.
Q8: How does your factory ensure quality control?
A: Quality is our top priority. The Huaxing team meticulously manages quality control from start to finish:
1) All raw materials we use are environmentally friendly.
2) Skilled workers pay close attention to every detail during production and packaging.
3) Our Quality Control Department is dedicated to inspecting quality at each stage of the process.
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