Q1: Is your company a factory or trading company?
A: Our company is a professional manufacturer.
Q2: Can I have a sample order for the Epidural kit?
A: Yes, we welcome sample orders to test and check our product's quality. If possible, please provide your DHL, FedEx, or *** account details.
Regarding the courier cost: You can arrange RPI (remote pick-up) service with FedEx, UPS, DHL, ***, etc., for sample collection, or inform us of your DHL collection account. You can then pay the freight directly to your local carrier company.
Q3: What about the lead time?
A: Sample orders need 3-5 days, and mass production requires about 15-30 days, depending on the order quantity.
Q4: Do you have any MOQ limit for the Epidural kit?
A: Our MOQ is 2000 pcs (except for sample orders). Sample order payments can be made via PayPal.
Q5: How do you ship the goods and how long does it take to arrive?
A: We typically ship via DHL, UPS, FedEx, or ***, which usually takes 3-5 days to arrive. Airline and sea shipping options are also available.
Q6: How do I proceed with an order for the Epidural kit?
A: Firstly, let us know your requirements.
Secondly, we will provide a quotation based on your requirements.
Thirdly, you confirm the samples and place a deposit for the formal order.
Fourthly, we arrange the production.
Q7: Is it OK to print my logo on the packaging?
A: Yes, please inform us formally before we begin production and confirm the design.
Q8: How does your factory handle quality control?
A: Quality is our priority. At Huaxing, we always place great importance on quality control from start to finish:
1) All raw materials we use are environmentally friendly;
2) Skillful workers pay attention to every detail during production and packing;
3) Our Quality Control Department is specifically responsible for quality checks at each stage.
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