FAQ:
Q1: Is your company a factory or trading company?
A: Our company, Jiangsu Province Huaxing Medical Apparatus Industry Co., Ltd., is a professional manufacturing facility dedicated to producing high-quality medical tools.
Q2: Can I have a sample order for the Epidural kit?
A: Absolutely! We welcome sample orders to test and verify quality. Please provide your DHL, FedEx, or *** account for shipping arrangements.
Regarding the courier cost: You can arrange an RPI (Remote Pick-Up) service with FedEx, UPS, DHL, ***, etc. to collect the samples, or inform us of your DHL collection account. Payment for freight can be made directly to your local carrier.
Q3: What about the lead time?
A: Sample orders typically require 3-5 days. For mass production, the lead time is approximately 15-30 days, depending on the order quantity.
Q4: Do you have any MOQ limit for the Epidural kit?
A: Our Minimum Order Quantity (MOQ) is 2000 pieces, except for sample orders, which can be paid via PayPal.
Q5: How do you ship the goods and how long does it take to arrive?
A: We typically ship via DHL, UPS, FedEx, or ***, with an estimated arrival time of 3-5 days. Airline and sea shipping options are also available.
Q6: How to proceed with an order for the Epidural kit?
A: Firstly, let us know your specific requirements.
Secondly, we will provide a quote based on those requirements.
Thirdly, you confirm the samples and place a deposit for the formal order.
Fourthly, we arrange production accordingly.
Q7: Is it OK to print my logo on the packaging?
A: Yes, we can print your logo on the packaging. Please inform us formally before production and confirm the design.
Q8: How does your factory handle quality control?
A: Quality is our top priority. At Huaxing, we ensure stringent quality control at every stage:
1) All raw materials used are environmentally friendly.
2) Skillful workers meticulously handle every detail during production and packaging.
3) Our Quality Control Department is specifically responsible for quality checks throughout each process.
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