FAQ:
Q1: Is your company a factory or trading company?
A : Our company is a distinguished manufacturer with a robust production capability.
Q2 : Can I have a sample order for the Epidural kit?
A : Absolutely! We welcome sample orders to test and verify the quality. If possible, please provide your DHL, FedEx, or *** account details.
Regarding the courier cost: You can arrange a Remote Pick-up (RPI) service with FedEx, UPS, DHL, ***, etc., to collect the samples; alternatively, inform us of your DHL collection account. You can then pay the freight directly to your local carrier company.
Q3 : What about the Lead time?
A : Samples require 3-5 days; mass production takes approximately 15-30 days, depending on the order quantity.
Q4 : Do you have any MOQ limit for the Epidural kit?
A : Our MOQ is 2000pcs, except for sample orders. Sample payments can be made via PayPal.
Q5 : How do you ship the goods and how long does it take to arrive?
A : We typically ship via DHL, UPS, FedEx, or ***, with an estimated arrival time of 3-5 days. Airline and sea shipping are also available options.
Q6 : How to proceed with an order for the Epidural kit?
A : First, let us know your requirements.
Second, we provide a quotation based on your requirements.
Third, the customer confirms the samples and places a deposit for the formal order.
Fourth, we arrange production.
Q7 : Is it OK to print my logo on the packaging?
A : Yes, please inform us formally before production and confirm the design.
Q8 : How does your factory handle quality control?
A : Quality is our top priority. At Huaxing, we focus on quality control from the beginning to the end:
1) All raw materials used are environmentally friendly;
2) Skillful workers meticulously handle every detail in the production and packing processes;
3) Our Quality Control Department is specially tasked with quality checks at each stage of the process.
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