Q1: Is your company a factory or a trading company?
A: Our company is a professional manufacturing factory.
Q2: Can I place a sample order for the Epidural kit?
A: Absolutely! We welcome sample orders to test and verify the quality. Please provide your DHL, FedEx, or *** account details if possible.
Regarding the courier cost: You have two options. Either arrange a Remote Pick-Up (RPI) service with FedEx, UPS, DHL, ***, etc., or provide your DHL collection account. Then you can pay the freight directly to your local carrier company.
Q3: What is the lead time?
A: Samples require 3-5 days, while mass production takes approximately 15-30 days, depending on order quantity.
Q4: Do you have any Minimum Order Quantity (MOQ) for the Epidural kit?
A: Yes, the MOQ is 2000 pieces (excluding samples, which can be paid for via PayPal).
Q5: How do you ship the goods and how long does it take to arrive?
A: We typically ship via DHL, UPS, FedEx, or ***, which usually takes 3-5 days to arrive. Airline and sea shipping options are also available.
Q6: How do I proceed with an order for the Epidural kit?
A: Firstly, let us know your requirements.
Secondly, we will provide a quote based on your specific requirements.
Thirdly, the customer confirms the samples and places a deposit for the formal order.
Fourthly, we will arrange production.
Q7: Is it possible to print my logo on the packaging?
A: Yes, it is. Please inform us before production and confirm the design.
Q8: How does your factory manage quality control?
A: Quality is our priority. Huaxing Medical pays meticulous attention to quality control from start to finish:
1) All raw materials used are environmentally friendly.
2) Skillful workers pay careful attention to detail during the production and packing processes.
3) Our Quality Control Department is specifically responsible for checking the quality at each stage of production.
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