Q1: Is your company a factory or a trading company?
A: Our company is a professional manufacturer.
Q2: Can I place a sample order for the Epidural kit?
A: Absolutely! We welcome sample orders to test and verify quality. Please provide your DHL, FedEx, or *** account details if possible.
Regarding the courier cost: You can arrange a Remote Pick-Up (RPI) service through FedEx, UPS, DHL, ***, etc., to collect the samples. Alternatively, inform us of your DHL collection account, and you can pay the freight directly to your local carrier company.
Q3: What about the lead time?
A: Sample orders require 3-5 days, while mass production typically needs 15-30 days, depending on the order quantity.
Q4: Do you have any MOQ limit for the Epidural kit?
A: Our MOQ is 2000 pcs (excluding samples). Sample orders can be paid via PayPal.
Q5: How do you ship the goods, and how long does it take to arrive?
A: We usually ship via DHL, UPS, FedEx, or ***, which typically takes 3-5 days. Airline and sea shipping are also available.
Q6: How do I proceed with an order for the Epidural kit?
A: Firstly, let us know your requirements.
Secondly, we will quote according to your specifications.
Thirdly, the customer confirms the samples and places a deposit for the formal order.
Fourthly, we arrange production.
Q7: Is it possible to print my logo on the packaging?
A: Yes, it is. Please inform us formally before production and confirm the design.
Q8: How does your factory handle quality control?
A: Quality is our top priority. At Huaxing, we ensure stringent quality control right from the beginning to the end:
1) All raw materials we use are environmentally friendly.
2) Skillful workers pay attention to every detail during production and packaging.
3) The Quality Control Department is specially responsible for quality checks at every stage.
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