FAQ:
Q1: Is your company a factory or trading company?
A: Our company is a professional manufactory with years of expertise in delivering high-quality medical apparatus and devices.
Q2: Can I have a sample order for the Epidural kit?
A: Absolutely! We welcome sample orders to test and verify our product quality. To facilitate this, please provide your DHL, FedEx, or *** account details.
Regarding the courier cost: You can arrange an RPI (remote pick-up) service through FedEx, UPS, DHL, ***, etc., to collect the samples. Alternatively, provide us with your DHL collection account details, and you can pay the freight directly to your local carrier company.
Q3: What about the lead time?
A: Sample preparation requires 3-5 days. For mass production, the lead time ranges from 15-30 days, depending on the order quantity.
Q4: Do you have any MOQ limit for the Epidural kit?
A: Yes, our MOQ is 2000 pcs, excluding sample orders. Payments for sample orders can be made via PayPal.
Q5: How do you ship the goods and how long does it take to arrive?
A: We typically ship using DHL, UPS, FedEx, or ***, which usually takes 3-5 days to arrive. Alternatively, you can opt for airline or sea shipping.
Q6: How to proceed with an order for the Epidural kit?
A: First, let us know your specific requirements.
Second, we will provide a quotation based on your requirements.
Third, you confirm the samples and place a deposit for the formal order.
Fourth, we arrange for production.
Q7: Is it OK to print my logo on the packaging?
A: Yes. Please inform us formally before production and provide the design for confirmation.
Q8: How does your factory handle quality control?
A: Quality is our top priority. At Huaxing, we ensure meticulous quality control from start to finish:
1) All raw materials used are environmentally friendly.
2) Skillful workers pay close attention to every detail during production and packaging.
3) Our dedicated Quality Control Department oversees each process to ensure exceptional quality.
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