FAQ:
Q1: Is your company a factory or trading company?
A: Our company, Jiangsu Province Huaxing Medical Apparatus Industry Co., Ltd., is a professional manufacturer.
Q2: Can I have a sample order for the Comprehensive Epidural Kit for Pain Management with 90mm Length Catheter?
A: Absolutely! We welcome sample orders to test and check our top-notch quality. If possible, please provide your DHL, FedEx, or *** account details.
Regarding the courier cost, you can arrange an RPI (remote pick-up) service with FedEx, UPS, DHL, ***, etc., to collect the samples. Alternatively, you can inform us of your DHL collection account, and you can pay the freight directly to your local carrier company.
Q3: What about the lead time?
A: Sample orders require 3-5 days, while mass production takes approximately 15-30 days, depending on the order quantity.
Q4: Do you have any MOQ limit for the Epidural kit?
A: The minimum order quantity (MOQ) is 2000pcs, except for sample orders, which can be paid via PayPal.
Q5: How do you ship the goods, and how long does it take to arrive?
A: We typically ship via DHL, UPS, FedEx, or ***, which takes 3-5 days to arrive. Airline and sea shipping options are also available.
Q6: How do I proceed with an order for the Epidural kit?
A: First, let us know your requirements.
Secondly, we will provide a quote based on your specifications.
Thirdly, you confirm the samples and place a deposit for the formal order.
Fourthly, we arrange the production.
Q7: Is it OK to print my logo on the packaging?
A: Yes, it is. Please inform us formally before production and confirm the design.
Q8: How does your factory handle quality control?
A: Quality is our top priority at Huaxing. We ensure strict quality control from start to finish:
1) All raw materials we use are environmentally friendly.
2) Skillful workers meticulously handle every detail of the production and packing processes.
3) Our Quality Control Department is specially responsible for quality checks at each stage of the process.
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