FAQ:
Q1: Is your company a factory or trading company?
A: Our company, Jiangsu Province Huaxing Medical Apparatus Industry Co., Ltd., is a highly specialized manufacturing enterprise.
Q2: Can I have a sample order for an Epidural kit?
A: Absolutely! We welcome sample orders to test and verify our quality. If possible, please provide your DHL, FedEx, or *** account details.
Regarding courier costs: You can arrange for a Remote Pick-Up (RPI) service with FedEx, UPS, DHL, ***, etc., to collect the samples, or provide us with your DHL collection account. You can then pay the freight directly to your local carrier.
Q3: What is the lead time?
A: Samples need approximately 3-5 days, while mass production requires about 15-30 days, depending on the order quantity.
Q4: Do you have any MOQ limit for Epidural kits?
A: Yes, the Minimum Order Quantity (MOQ) is 2000pcs. Sample orders can be paid via PayPal.
Q5: How do you ship the goods and how long does it take to arrive?
A: We typically ship using DHL, UPS, FedEx, or ***, which usually takes around 3-5 days to arrive. We also offer airline and sea shipping options.
Q6: How do I proceed with an order for the Epidural kit?
A: Firstly, let us know your requirements.
Secondly, we will quote based on your specifications.
Thirdly, you confirm the samples and place a deposit for the formal order.
Fourthly, we proceed with production.
Q7: Is it possible to print my logo on the packaging?
A: Yes, it is. Please inform us formally before production and confirm the design specifications.
Q8: How does your factory ensure quality control?
A: Quality is our top priority. At Huaxing, we ensure meticulous quality control from start to finish:
1) All raw materials used are environmentally friendly;
2) Skillful workers pay attention to every detail during production and packaging;
3) Our Quality Control Department is specially tasked with checking quality at each stage.
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