FAQ:
Q1: Is your company a factory or trading company?
A: Our company, Jiangsu Province Huaxing Medical Apparatus Industry Co., Ltd., is a professional manufactory dedicated to producing top-quality medical apparatus.
Q2: Can I have a sample order for the Epidural Kit for Pain Management with Ball Tip Catheter and 0.22um Filter?
A: Yes, we warmly welcome sample orders to test and check our superior quality. If possible, please provide your DHL, FedEx, or *** account details.
Regarding the courier cost: You can arrange an RPI (Remote Pick-Up) service through FedEx, UPS, DHL, ***, etc., to collect the samples, or inform us of your DHL collection account. Then you can pay the freight directly to your local carrier company.
Q3: What about the lead time?
A: Sample preparation requires 3-5 days, while mass production needs approximately 15-30 days, depending on the order quantity.
Q4: Do you have any MOQ limit for the Epidural Kit?
A: Yes, our MOQ is 2000pcs (excluding samples, which can be ordered with payment via PayPal).
Q5: How do you ship the goods, and how long does it take to arrive?
A: We usually ship via DHL, UPS, FedEx, or ***, with delivery typically taking 3-5 days. Airline and sea shipping options are also available.
Q6: How do I proceed with an order for the Epidural Kit?
A: Firstly, inform us of your requirements.
Secondly, we will provide a quote based on your specifications.
Thirdly, you will confirm the samples and place a deposit for the formal order.
Fourthly, we will arrange production.
Q7: Is it OK to print my logo on the packaging?
A: Yes, we can print your logo. Please inform us formally before production and confirm the design.
Q8: How does your factory manage quality control?
A: Quality is our top priority. Huaxing Medical ensures rigorous quality control from start to finish:
1) All raw materials used are environmentally friendly.
2) Skillful workers meticulously handle every detail during the production and packaging processes.
3) Our Quality Control Department is specially responsible for checking quality at each stage of the process.
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